Xclusive Themes provides website and Plugins service to the following Terms and Conditions (“T&C”), which may be updated from time to time without notice. You can review the most current version of the T&C any time on this page. By purchasing subscription to xclusivethemes.com, you confirm that you have read, understood and agree to the terms and condition described below. If you do not agree with any of these terms, you are prohibited from using or accessing this website and any of our products.
All our WordPress themes are licensed under the GNU general public license. You may use your purchased theme on as many websites as you want. Please check your “readme.txt” in your theme folder after you download it.
All of our premium themes come with an initial 1-year subscription. This means that you can download the updates until a year of purchase date. However, after one year, you will have to renew your subscription manually for the new updates. But, this subscription has nothing to do with the uses of the theme to your website. You can use it on your site as long as you want it; without renewing your subscription. You can use our themes for unlimited domains that you own.
Our themes are developed and fine-tuned for WordPress 4.7 or higher. Any version prior to that may have problems with some theme functionality. The minimal requirement for our themes is the same as WordPress, which is PHP version 7.2 or greater, MySQL version 5.6 or greater OR MariaDB version 10.0 or greater. https://wordpress.org/about/requirements/
Our themes have been tested to work on Firefox, Chrome, Safari and Internet Explorer 10 and above.
Theme Support is about helping you to install, configure and tweak your theme, and make small modifications to make the theme better suited to your needs. It is not about making heavy customization or creating additional features. Furthermore we don’t offer support for WordPress itself, nor do we provide support for any third-party plugins you might choose to use with your theme. You should NOT expect customization for functionality not already provided within your theme.
We will check the support forums usually every workday (Monday through Friday), and sometimes on weekends. But please do not expect to get a reply on Saturday and Sunday. Please keep in mind that due to the time difference instant support may not be possible. We will try to reply to your questions normally within 24 hours during the support times.
Theme Support is provided on the Support Forum. We also give any support via e-mail and Facebook. These are the most efficient and easier way for us to keep track of all your questions.
Xclusive Themes reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, a subscription (or any part thereof) with or without notice.
Third Party Links
We may link to third party websites from our own website. We have no control over, and are not responsible for, these third party websites or their use of your personal information. We do not endorse, recommend or vouch for the security of such websites. We recommend that you review their terms of service and privacy policies before accessing and using the third party site.
We firmly believe in and stand behind our product 100%, but we understand that it cannot work perfectly for everyone all of the time. If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the system unusable, we will be happy to consider offering a refund.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 14 days of the purchase of the product.
- Your issue(s) comes from not being able to install the themes properly or get the themes to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team.
- No refunds will be granted after the first 30 days of the original purchase whatsoever.
- Issues caused by 3rd party plugins, or other software will not provide grounds for a refund.
- No refunds can be processed for the Yearly Bundle and Lifetime Bundle at anytime.
By purchasing theme(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.
Ownership and Liability
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of Xclusive Themes . So it is strictly forbidden and will result in the loss of subscription and other actions as defined by copyright law.